• Your donation is tax deductible! If you donate via Payroll (pre-tax) your tax benefit is immediate. If you donate via credit card (post tax) you can download your tax-deductible receipt at tax time and you might also earn points on your card.
  
• Force for Good offers flexibility and choice – with hundreds of charities and thousands of projects which you can choose to support. It also offers you the flexibility to decide when and how often you’d like to donate and whether you want to give to a specific project or to a general fund for your preferred charity.
• CyberCX covers the administration fees so 100% of your donation goes to your chosen charity (note CyberCX does not cover credit card fees)

There are hundreds of worthwhile charities and projects on Force for Good. Your decision to support one charity over another is usually based on your interest in the cause. Some useful questions to ask yourself are:

• What am I passionate about?
• What do I feel most strongly about?
• What is the problem I’d like to fix?
• Who are the people I want to help?

Select ‘donate’ from the top left-hand navigation bar.

Enter a search term in the search bar or use the filters on the left side panel: Causes’, ‘SDG’s’ or ‘Price Range’ to browse charities by a specific criterion.

Click “Donate Now”, this will display more information

Next, you choose if you’d like to donate via Payroll, Gift Voucher or Credit Card.

If you choose to donate via Payroll, you will be asked to Log in if you’re not already logged in.

If you are already logged in and you have selected “Payroll”, you can also elect to Donate every pay cycle. (ie, automatically deducted from your pay cycle each month) Your donation pledge will now be set up in your Donation basket awaiting the date of your next pay cycle (if after the 1st of the month, it will be processed the following month).

Only team members paid via CyberCX payroll are eligible to donate via Payroll Giving. If you receive this message in error, contact askusanything@cybercx.com.au

• Please enter your credit card details and click ‘add card to complete payment’. A small credit card payment fee of 1% plus 10 cents is applied on top of the donation to ensure that all transaction charges are covered. At this point you may wish to donate an extra $2 or $5 donation to GoodCompany to support their services. This is purely optional.

• Please note you can tick the box “Securely save my card for future donations” to store your credit card details eliminating the need to re-enter each time or opt to use an already saved credit card.

• You can also elect to Donate every pay cycle. (ie, automatically deducted from your pay cycle each month) Your donation pledge will now be set up in your Donation basket awaiting the date of your next pay cycle.

Refer to our SECURITY page on the safety of credit card information.

Payroll Giving

Please be aware that changes must be made before the cut-off date for each pay cycle (1st of each month), otherwise your changes will be implemented in the next pay period.

To make changes:

1. Log into account

2. Click on Donations

3. Click on Upcoming donations

4. Click on Manage

5. Click on Delete

 
To add more donations into your account, from the “Upcoming Donations” page, click on Support more causes (button top right). Select the charity of choice.

Credit Card

It’s easy to change or delete the amounts you are donating:

Log in to Force for Good, select “My Account” by clicking your name at the top right-hand corner.

Then on the left-hand side, select ‘Upcoming donations’ (under Donations tab)

If you are changing the amount you give, you will need to delete it and add the donation again.

Payroll Giving

Donations are deducted from your pre-tax salary and will be included on your CyberCX payment summary at the end of each financial year. You can view your Donation History in your account.

Credit Card

You will obtain a receipt at the time of your donation via email, and you will also receive a payment summary at the end of each financial year. You can also view the history of your donations in your account.

Your donation is anonymous if you chose to ‘opt out’ of communications from the charity. To approve/deny the charities you support having access to your details, you need to:

Login to your portal

Go to My Account by clicking on your name in the top right-hand corner

Select “Settings” from the left menu panel

Select “Communications Settings”

Click on slide bar to opt in/opt out of being contacted directly from the charities you support.

Click ‘Save’

The minimum donation is $2.

Yes. 100% of your donation goes directly to charity. CyberCX covers all administration costs associated with Force for Good (Note: CyberCX does not cover credit card fees)

Our partner, the Karma Currency Foundation does not charge the donor any administration fee at the time of donation. The only fee charged at the time of donation is to cover credit card charges.

The fees are:

VISA and MASTERCARD 1% of donation amount plus 10 cents

AMEX 2% of donation amount plus 10 cents

When you are paying for your donation, you do have the option to also support the Karma Currency Foundation.

Force for Good keeps a history of your donations. Login and simply select “My Account” from the top right-hand side. Select “donations” then “donation history” from the left-hand navigation to view your history. Donations will also feature on your payment summary at the end of each financial year.

Payroll Giving

Note: Donations that are still being processed by your payroll, can be found in the Upcoming Donations tab.

If you want to stop your charity donations while you are on leave, you will need to cancel them via the Force for Good portal. If you are on unpaid leave, then your donation will be automatically cancelled. If you are on Paid leave, and want to cease donating over this time, then you will need to delete your donations in your upcoming donations.

Payroll Giving

Any employee who doesn’t cancel their payroll giving pledges will be automatically removed from the program when their employment ceases at CyberCX. You can continue your donations by contacting the charities directly or at www.goodcompany.com.au.

Credit Card

Please ensure you have deleted all recurring credit card donations from Force for Good before you cease work. You are welcome to set up personal account at www.goodcompany.com.au if you wish to set up recurring credit card payments again.

GoodCompany undertake due diligence for each charity listed on Force for Good including their Deductible Gift Recipient status. It’s always a good idea to research your charities to ensure that you are comfortable with how they spend the funds.

We disburse to charity beneficiaries in the month after we receive your donated funds.

You will receive notification if your project has been removed from Force for Good. At this point, you will have the opportunity to delete your pledge to this charity project and make a different selection. If you do not delete your donation pledge, it will be automatically redirected to the charity’s general donation fund.

You will receive notification if your selected charity has been removed from Force for Good. Please make another selection.

Please refer to these frequently asked questions in the first instance. If you cannot solve your problem there, please email support@goodcompany.org

Unfortunately, it’s not possible to donate goods through Force for Good.

If your pay doesn't cover your donation pledge, no deduction will be made in that pay cycle.

Payroll Giving

When you elect to donate via payroll giving, you can make a once off or regular donation from your pre-tax income, resulting in an automatic tax reduction. There's no need for you to worry about keeping receipts or to wait until the end of the financial year to obtain a tax benefit – the benefit is immediate through pre-tax giving.

You will receive a payment summary at the end of the financial year which will detail your donations. For more information on how this will affect your tax, visit the Australian Taxation Office website.

Credit Card

You will be invoiced a Tax Invoice at the time of your credit card donation and you will receive a payment summary at the end of each financial year.

For more information on how this will affect your tax, visit the Australian Taxation Office website.

Charities must meet certain criteria to join the program including Deductible Gift Recipient (DGR) Item 1. You can check to see if a charity is DGR item 1 by searching the Australian Business Register here.

If a charity you’re passionate about is not registered with GoodCompany and they meet the criteria, please let us know if you are willing to champion their cause via advocacy, donations, volunteering or fundraising. Details of the charity can be emailed through to support@goodcompany.org